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© 2016-2020 Alloy Jewelry, All rights reserved.

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When are your craft shows and how can I get in touch with Alloy Jewelry?

You're probably wondering WHY all our products appear as "out of stock"!? Well, things have been changing here at AJ and we are going to switch to selling wholesale only for the time being.  The sad news is we won't be taking custom orders through this site right now, but the good news is you can find us locally at Bailey Road in Montpelier Vermont. 

Please email us still at info@shopalloyjewelry.com to say hello!

 

When can I expect to receive my jewelry?

Please give us at least four weeks to create your custom, hand-stamped jewelry.Pieces that are in stock items and that are not hand made in house will ship much sooner than that.   Please note that shipping is not included in this time frame.  We can occasionally accommodate rush orders, but please verify with us PRIOR to order if you need rush processing.

 

Will the letters be perfectly straight?

Each piece is hand-stamped, which means it has character and beauty. More often than not the lines are not perfectly straight, resulting in a handmade organic feel. Our intention is to give you a well-made quality piece that is uniquely yours and discernible from any other.

 

What metal are your products made from?

We specify what kind of metal is used on every product description. Metals that are hand stamped are either copper, sterling silver, or gold filled as those metals will hold up to the trauma of stamping.  Some of our fashion pieces (that are not made to order) are plated.

 

Where does the name Alloy Jewelry come from?

The name “Alloy Jewelry” comes from the definition of “alloy” in the sense that we meld words and experiences into our pieces. Our name does not refer to melding metals together, it is more of a feeling of joining experiences together. 

 

Do you ship internationally?

We are happy to ship internationally, but please note that we declare the actual value on the customs form and we cannot guarantee a specific delivery time frame, as international orders have to go through customs. Please note we cannot be responsible for any additional fees or service charges incurred by customs or your chosen mail carrier, as each destination is different.

 

What if I need something changed on my order ?

 With each custom made to order piece, changes cannot be made once the order has been submitted. For this reason, please take care to ensure that you’ve entered your information correctly. You are welcome to contact us prior to ordering if you have any concerns or questions about the order process.

 

Can you stamp on the back side of the piece?

There are only a few pieces that can be stamped on both sides. You'll see this noted in the description if it is possible for your piece.

 

Will you stamp anything on a piece?

There are many, many possibilities for stamps! We can complete most requests, but it’s possible to receive one that isn’t feasible. We will contact you if we aren't able to complete your order due to space allowance.
 

Are your chains sturdy?

We offer a high-quality chain with your purchase.  But if you've got young kids or you are active, we recommend you wear your jewelry with caution.

 

What is your shipping address?

Please email us at info@shopalloyjewerly.com to get our physical address.

 

My piece isn't what I expected, what should I do?

It is so important to us that you love your piece! Please email us right away and we will work with you until it IS perfect.

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